Washington Business Equipment

"Carriage Jam Error"

We have seen a large increase of failures with the Hewlett Packard OfficeJet 7130 All In One printer. The main failure is an error message, "Carriage Jam. We have been unable to repair this product because there are very little parts supplied by HP, as well as there are no technicians able to tell us what is causing this failure. We have purchased a working printer to use as parts and we have identified the part causing the failure. We not only have identified the part causing the problem, but the failure of that part which allows us to repair your printer without the need of replacing any parts. We will spend two hours labor completing a full breakdown of your unit, clean all rollers, clean and lube you carriage shaft, and clean and rebuild your service station. We guarantee your printer repair for 90-days, we expect this repair to return your printer to normal working conditions for another few years. With tax this repair will cost approximately $150.00 total. We feel this is an acceptable amount to spend on a printer your spent near $500.00 for. Call us for more information and repair time turnarounds.

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Last modified: 12/06/06